Personal Information We Collect
When you visit our site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and installed cookies. Additionally, we track pages viewed, referral sources, and interactions with our site. This “Device Information” is collected using:
- Cookies: Small data files with unique identifiers. Learn more: www.allaboutcookies.org.
- Log Files: Track site activity, including IP address, browser type, and timestamps.
- Web Beacons, Tags, and Pixels: Tools that help us analyze browsing behavior.
We use Google Analytics and Google Tag Manager to analyze traffic and improve user experience. These tools may track usage data, demographics, and behaviors on our site.
When you place an order, we collect “Order Information” such as name, billing/shipping address, payment details (excluding credit card numbers), email, and phone number. This information is used to:
- Process and fulfill orders
- Provide customer support
- Prevent fraud
- Improve our services
- Send marketing emails (opt-out available)
If you create an account, we store your details for future checkouts. Order information is retained for tax and accounting purposes (up to 10 years). Comments and reviews you leave may also be stored.
Who Has Access?
Our team (Administrators, Support Reps, and Shop Managers) can access order details and customer information to fulfill orders and assist with support.
Payments
We use third-party payment processors. Your payment details are securely transmitted to them for processing, and we do not store credit card numbers.
How We Use Your Information
We use collected data to:
- Fulfill orders and process payments
- Communicate with you
- Screen for fraud and security risks
- Improve our website and marketing efforts
Sharing Your Information
We share data with third-party service providers to help operate our business. We do not sell your personal information. Information may also be disclosed to comply with legal requirements.
Do Not Track
Our site does not alter data collection practices in response to Do Not Track signals.
Data Retention
Order information is stored for accounting purposes unless you request deletion. Some data may be retained for legal compliance.
Changes
We may update this policy periodically to reflect operational, legal, or regulatory changes.
Contact Us
For privacy-related inquiries, contact us at:
- Email: Support@TH3DStudio.com
- Phone: 312.858.8433
- Mail: TH3D Studio LLC, 840 S. Lake Park Ave, BLDG 2, Hobart, IN 46342, USA
Data Erasure Request
To request deletion of your personal data, use the “Contact Us” link at the top of our site.
Your Acceptance
By using this site, you accept our privacy policy and terms. Continued use after policy updates signifies agreement with any changes.